Case Study

At SVATI, we take pride in delivering innovative SharePoint solutions that drive collaboration and efficiency. Our recent project with Arriva (UK) exemplifies our commitment to transforming businesses through cutting-edge technology. Arriva, a leading public transport provider in the UK, sought to streamline internal communication and document management across their diverse teams.

The Challenge: Fragmented Communication and Document Chaos

Arriva’s vast network of employees spanning various locations faced a challenge: fragmented communication and document chaos. With crucial information scattered across multiple systems and limited collaboration tools, the company needed a centralized hub to foster efficient communication and seamless document management.

Our Solution: SharePoint Online Intranet and Document Management System

Leveraging our expertise in SharePoint Online and a tailored tech stack including Visual Studio, SharePoint Designer, InfoPath Forms, CSS, JavaScript, React, and Office UI Fabric, we embarked on a transformation journey. Our mission was to create a unified Intranet portal and Document Management System to address Arriva’s specific needs.

Transformation Highlights:

1. User-Centric Intranet Portal: We designed a user-centric Intranet portal that offered intuitive navigation, personalized content, and a visually appealing interface. With responsive design, it ensured accessibility across all devices, supporting Arriva’s diverse workforce.
2. Document Centralization: Our solution centralized document storage, making it easy for employees to locate, access, and collaborate on critical files. SharePoint’s robust version control ensured document integrity and security.
3. Customized Workflows: Leveraging InfoPath Forms and SharePoint Designer, we implemented customized workflows for document approvals, reducing manual processes and enhancing productivity.
4. Seamless Integration: Through the power of SharePoint Online, we seamlessly integrated with Microsoft 365, ensuring smooth collaboration through familiar tools like Outlook, Teams, and OneDrive.
5. Enhanced User Experience: Utilizing CSS, JavaScript, React, and Office UI Fabric, we enhanced the user experience with custom web parts, interactive dashboards, and real-time updates.

Results Achieved:

• Streamlined Communication: The Intranet portal became the go-to source for company news, updates, and announcements, fostering better internal communication.
• Efficient Document Management: Document chaos was replaced with a structured, organized system, reducing the time spent searching for information.
• Enhanced Productivity: Custom workflows and integration with Microsoft 365 tools significantly improved work processes, leading to enhanced productivity and collaboration.
• Mobile Accessibility: The responsive design ensured that employees could access the Intranet and documents from anywhere, further facilitating remote work.
• Positive User Feedback: Employees praised the user-friendly interface, and user adoption rates soared, reflecting the success of the transformation.

Our collaboration with Arriva (UK) showcases the transformative power of SharePoint Online in revolutionizing intranet and document management. We are proud to have empowered Arriva to streamline their operations, foster collaboration, and enhance productivity. If you’re seeking similar results for your organization, SVATI is here to guide you on your journey to SharePoint success.