Case Study

About Ajuan Coca-Cola: Ajuan Coca-Cola, a prominent player in the beverage industry, sought to streamline and enhance their internal contract, purchase order (PO), invoice, and payment management processes. With a vision to centralize these critical operations and improve collaboration among their teams, Ajuan Coca-Cola turned to SVATI, a trusted SharePoint specialist, for the implementation and support of their SharePoint portal.

The Challenge: Ajuan Coca-Cola’s primary challenge was to ensure the successful adoption of their newly implemented SharePoint portal among their employees. Despite the portal’s robust features and capabilities, user engagement was key to realizing its full potential. They needed a comprehensive user adoption strategy that would encourage teams to embrace this transformative technology.

Our Approach: SVATI understood that successful user adoption went beyond technical proficiency. We crafted a multi-faceted user adoption strategy that included the following key components:

1. Customized Training: We conducted tailored training sessions to empower Ajuan Coca-Cola’s staff with the skills needed to navigate and utilize SharePoint effectively. Our training covered SharePoint 2013, SharePoint Designer, Visual Studio 2015, Nintex Workflow, CSS, JavaScript, and C# to ensure comprehensive understanding.
2. User-Centric Design: We leveraged our expertise in SharePoint to design an intuitive and user-friendly interface, making it easy for employees to access and manage contracts, POs, invoices, and payments.
3. Continuous Support: SVATI provided ongoing support, addressing user queries and issues promptly. This ensured a seamless transition and boosted confidence in the portal’s capabilities.
4. Engagement Initiatives: To foster enthusiasm, we organized contests and recognition programs, encouraging employees to actively participate in the portal and share their success stories.

The Results: Ajuan Coca-Cola’s commitment to SharePoint user adoption, coupled with SVATI’s tailored strategy, yielded impressive results:

• Increased Efficiency: Users quickly adapted to the SharePoint portal, leading to streamlined contract, PO, invoice, and payment management processes.
• Enhanced Collaboration: Teams embraced the platform for collaboration, improving communication and information sharing.
• Cost Savings: Efficient processes and reduced manual work resulted in cost savings for Ajuan Coca-Cola.
• High User Satisfaction: Employees reported high satisfaction with the user-friendly interface and ongoing support, contributing to increased portal usage.

The success of Ajuan Coca-Cola’s SharePoint portal implementation and its impressive user adoption rates stand as a testament to SVATI’s expertise in SharePoint solutions. By focusing not only on technology but also on user engagement, SVATI transformed a powerful tool into a catalyst for improved productivity and collaboration within Ajuan Coca-Cola. This success story demonstrates how a well-crafted user adoption strategy can drive tangible benefits for organizations embracing SharePoint technology.