National Bank of Fujairah (NBF), a leading financial institution in Dubai, sought to enhance its digital infrastructure to meet evolving customer needs and streamline internal operations. They needed a robust Internet Portal, Intranet Portal, and Document Management System to improve customer interactions, internal communications, and document handling.

Our Solution

SVATI, in partnership with NBF, embarked on a transformative journey using SharePoint 2010 as the cornerstone. Leveraging SharePoint Designer, InfoPath Forms, CSS, JavaScript, and Oracle integration, we delivered a comprehensive suite of solutions tailored to NBF’s specific requirements.

1. Internet Portal – Elevating Customer Experience

We designed a user-friendly, secure Internet Portal that offered NBF’s customers seamless access to banking services, real-time information, and personalized dashboards. With advanced features and responsive design, the portal significantly improved the overall customer experience, enhancing NBF’s digital presence.

2. Intranet Portal – Fostering Collaboration

Our Intranet Portal fostered collaboration and communication among NBF’s employees, breaking down silos and enabling efficient knowledge sharing. Features such as news feeds, document repositories, and departmental subsites improved internal processes, ensuring the bank’s workforce was always well-informed and connected.

3. Document Management System – Streamlining Operations

To address NBF’s document handling challenges, we implemented a robust Document Management System within SharePoint. This solution allowed for centralized document storage, version control, and automated workflows. As a result, NBF experienced enhanced document security, retrieval efficiency, and reduced operational bottlenecks.

The Outcome

The partnership between NBF and SVATI bore fruit in numerous ways:

• Enhanced Customer Engagement: The Internet Portal attracted new customers and retained existing ones by providing a seamless and secure online banking experience.
• Improved Internal Collaboration: The Intranet Portal significantly improved internal communication and knowledge sharing, leading to enhanced employee productivity.
• Efficient Document Management: The Document Management System streamlined NBF’s document handling, reducing errors and operational delays.
• Future-Ready Technology: The SharePoint-based solution ensured that NBF’s digital infrastructure was not only state-of-the-art at the time but also future-ready, capable of scaling as the bank grew.

The successful implementation of SharePoint solutions by SVATI empowered the National Bank of Fujairah to embrace the digital era confidently. With a modern Internet Portal, Intranet Portal, and Document Management System in place, NBF stands well-prepared to navigate the evolving financial landscape, providing superior services to its customers while optimizing internal processes. This collaboration is a testament to SVATI’s expertise in SharePoint and its commitment to helping clients excel in the digital age.

The Sohar Industrial Port Company (SIPC) is a key player in Oman’s thriving industrial landscape, serving as a pivotal gateway for trade and commerce. As part of their commitment to efficiency and innovation, SIPC engaged SVATI, a SharePoint specialist, to transform their intranet portal into a robust Document Management System (DMS) with seamless workflow automation.

Challenges:
SIPC faced challenges typical of many organizations, including document version control, accessibility, and efficient workflow management. Their existing intranet portal needed a comprehensive overhaul to enhance document management and streamline processes.

Solution:
SVATI embarked on a transformative journey, leveraging the power of SharePoint 2013, SharePoint Designer, Visual Studio 2012, Nintex Workflow, CSS, Javascript, and C# to develop a cutting-edge DMS and workflow management system tailored to SIPC’s unique needs.

Key Highlights:

1. Intuitive Document Libraries: SVATI revamped the document libraries within SharePoint, ensuring an intuitive, user-friendly interface for uploading, organizing, and searching documents. A robust permission system ensured data security.
2. Version Control: Version control was implemented, eliminating the chaos of multiple document versions. SIPC now enjoys a clear audit trail of document revisions.
3. Workflow Automation: Nintex Workflow was harnessed to automate critical business processes. From document approval workflows to procurement requests, SVATI’s customized workflows streamlined operations, reducing manual efforts and enhancing productivity.
4. Customized User Dashboards: SVATI introduced customized user dashboards, providing employees with a personalized view of relevant documents, tasks, and notifications. This user-centric approach improved user adoption and satisfaction.
5. Responsive Design: Recognizing the importance of mobile and remote access, SVATI implemented responsive design and ensured seamless access to the DMS from any device or location.

Results:
The collaboration between SIPC and SVATI resulted in remarkable improvements:

• Document management became efficient and transparent, eliminating bottlenecks and reducing errors.
• Document retrieval time was significantly reduced, enhancing overall productivity.
• Workflow automation reduced turnaround times and improved process accuracy.
• User adoption soared, as the user-friendly interface and customized dashboards empowered employees.

SVATI’s SharePoint expertise and innovative solutions have transformed SIPC’s intranet portal into a Document Management Excellence system. SIPC now enjoys streamlined document management, efficient workflows, and a more productive workforce. The success of this collaboration underscores SVATI’s commitment to delivering tailored, cutting-edge SharePoint solutions that empower organizations to thrive in the digital age.

At SVATI, we pride ourselves on delivering cutting-edge solutions that transform businesses, and our partnership with Dhofar Power Company (DPC) is a testament to our commitment to excellence. DPC, a leading energy provider in Salalah, Oman, sought to streamline their operations and enhance collaboration among employees. They turned to us for a comprehensive solution, and the result was the successful implementation of Internet and Intranet portals, coupled with a robust Document Management System (DMS) using SharePoint On-premise and SharePoint Online.

Challenges Faced by DPC:

1. Fragmented Communication: DPC struggled with fragmented communication channels, hindering efficient information sharing among their geographically dispersed teams.
2. Document Chaos: Managing a vast array of documents efficiently was challenging, leading to version control issues, delays, and compliance concerns.
3. Manual Workflows: Manual, time-consuming workflows were the norm, resulting in inefficiencies and lost productivity.

Our Comprehensive SharePoint Solution:

1. Internet Portal for Enhanced Customer Engagement:
We designed and deployed a customer-centric Internet portal using SharePoint Online. This portal empowered DPC to provide real-time updates to their customers, improving transparency and fostering trust. It also offered self-service options for billing, outage reporting, and access to valuable resources.

2. Intranet Portal for Streamlined Internal Communication:
Our Intranet portal on SharePoint 2013 revitalized DPC’s internal communication. With user-friendly features, dynamic content, and intuitive navigation, employees now have a central hub for updates, news, and collaboration.

3. Document Management System (DMS) for Efficiency and Compliance:
We integrated a robust DMS within SharePoint On-premise to tackle document chaos. With version control, automated workflows, and access control, DPC gained control over their documents, ensuring compliance and accelerating decision-making processes.

4. Workflow Automation with Nintex:
Nintex Workflow was leveraged to automate manual processes across departments. Routine tasks, approvals, and notifications were streamlined, reducing turnaround times and improving overall efficiency.

5. Oracle Integration for Data Synergy:
We seamlessly integrated SharePoint with DPC’s Oracle database, ensuring real-time data synchronization and accessibility for key stakeholders.

Results Achieved:

• Enhanced Customer Satisfaction: The Internet portal led to improved customer engagement and satisfaction, thanks to real-time updates and self-service options.
• Boosted Employee Productivity: The Intranet portal facilitated better internal communication, ensuring employees were well-informed and engaged.
• Document Control and Compliance: The DMS brought order to document management, reducing risks and ensuring compliance with industry standards.
• Streamlined Workflows: Nintex Workflow automation led to significant time and cost savings by eliminating manual processes.
• Real-time Data Access: The Oracle integration enhanced data synergy, enabling informed decision-making.

SVATI’s commitment to delivering innovative solutions and the successful implementation of SharePoint-based Internet and Intranet portals, along with a powerful DMS, has empowered Dhofar Power Company (DPC) to operate more efficiently, serve their customers better, and navigate the future with confidence. We continue to support DPC’s digital transformation journey, and together, we look forward to achieving even greater milestones in the years ahead.

About Ajuan Coca-Cola: Ajuan Coca-Cola, a prominent player in the beverage industry, sought to streamline and enhance their internal contract, purchase order (PO), invoice, and payment management processes. With a vision to centralize these critical operations and improve collaboration among their teams, Ajuan Coca-Cola turned to SVATI, a trusted SharePoint specialist, for the implementation and support of their SharePoint portal.

The Challenge: Ajuan Coca-Cola’s primary challenge was to ensure the successful adoption of their newly implemented SharePoint portal among their employees. Despite the portal’s robust features and capabilities, user engagement was key to realizing its full potential. They needed a comprehensive user adoption strategy that would encourage teams to embrace this transformative technology.

Our Approach: SVATI understood that successful user adoption went beyond technical proficiency. We crafted a multi-faceted user adoption strategy that included the following key components:

1. Customized Training: We conducted tailored training sessions to empower Ajuan Coca-Cola’s staff with the skills needed to navigate and utilize SharePoint effectively. Our training covered SharePoint 2013, SharePoint Designer, Visual Studio 2015, Nintex Workflow, CSS, JavaScript, and C# to ensure comprehensive understanding.
2. User-Centric Design: We leveraged our expertise in SharePoint to design an intuitive and user-friendly interface, making it easy for employees to access and manage contracts, POs, invoices, and payments.
3. Continuous Support: SVATI provided ongoing support, addressing user queries and issues promptly. This ensured a seamless transition and boosted confidence in the portal’s capabilities.
4. Engagement Initiatives: To foster enthusiasm, we organized contests and recognition programs, encouraging employees to actively participate in the portal and share their success stories.

The Results: Ajuan Coca-Cola’s commitment to SharePoint user adoption, coupled with SVATI’s tailored strategy, yielded impressive results:

• Increased Efficiency: Users quickly adapted to the SharePoint portal, leading to streamlined contract, PO, invoice, and payment management processes.
• Enhanced Collaboration: Teams embraced the platform for collaboration, improving communication and information sharing.
• Cost Savings: Efficient processes and reduced manual work resulted in cost savings for Ajuan Coca-Cola.
• High User Satisfaction: Employees reported high satisfaction with the user-friendly interface and ongoing support, contributing to increased portal usage.

The success of Ajuan Coca-Cola’s SharePoint portal implementation and its impressive user adoption rates stand as a testament to SVATI’s expertise in SharePoint solutions. By focusing not only on technology but also on user engagement, SVATI transformed a powerful tool into a catalyst for improved productivity and collaboration within Ajuan Coca-Cola. This success story demonstrates how a well-crafted user adoption strategy can drive tangible benefits for organizations embracing SharePoint technology.

Client: Oman Tourism Development Company (Omran), Muscat

Challenges: Oman Tourism Development Company (Omran) faced the challenge of modernizing their SharePoint infrastructure, migrating from SharePoint 2010 On-Premise to SharePoint Online (Office 365). They needed a trusted partner to handle the migration seamlessly while customizing SharePoint to meet their unique requirements. Omran also required two custom applications to be migrated: an Attendance Management System and an Inventory Management System. Additionally, they sought to enhance their internal SharePoint portal for Contract, PO, Invoice, and Payment management modules.

Solution: Omran turned to SVATI, a SharePoint specialist, for their expertise. SVATI initiated the migration process, ensuring a smooth transition from SharePoint 2010 On-Premise to SharePoint Online. Custom branding was implemented to align Omran’s SharePoint environment with their corporate identity.

SVATI’s team leveraged SharePoint Designer, Microsoft Flow, CSS, and JavaScript to develop and deploy department-specific sites and workflows tailored to Omran’s unique processes. The custom-developed Attendance Management System and Inventory Management System were meticulously migrated, preserving data integrity and functionality.

To enhance internal collaboration, SVATI extended support for Omran’s SharePoint portal, implementing Contract, Purchase Order, Invoice, and Payment management modules. This streamlined internal processes, improving efficiency and reducing manual tasks.

Results: Thanks to SVATI’s expertise and comprehensive SharePoint solutions, Omran successfully migrated to SharePoint Online without disruption. The custom branding and department-specific sites enhanced the user experience, promoting collaboration among teams. The custom applications, Attendance Management System and Inventory Management System, seamlessly transitioned, maintaining their core functionalities.

Furthermore, Omran’s internal SharePoint portal became a robust hub for managing contracts, purchase orders, invoices, and payments, leading to increased efficiency and improved document management.

Omran now enjoys a modern, agile SharePoint environment that aligns with their business objectives. SVATI’s support and expertise have empowered Omran to leverage SharePoint’s full potential for their ongoing success in Oman’s tourism industry.

This success story exemplifies SVATI’s commitment to delivering tailored SharePoint solutions that drive productivity, streamline processes, and support clients’ growth and innovation.

At SVATI, we take pride in delivering innovative SharePoint solutions that drive collaboration and efficiency. Our recent project with Arriva (UK) exemplifies our commitment to transforming businesses through cutting-edge technology. Arriva, a leading public transport provider in the UK, sought to streamline internal communication and document management across their diverse teams.

The Challenge: Fragmented Communication and Document Chaos

Arriva’s vast network of employees spanning various locations faced a challenge: fragmented communication and document chaos. With crucial information scattered across multiple systems and limited collaboration tools, the company needed a centralized hub to foster efficient communication and seamless document management.

Our Solution: SharePoint Online Intranet and Document Management System

Leveraging our expertise in SharePoint Online and a tailored tech stack including Visual Studio, SharePoint Designer, InfoPath Forms, CSS, JavaScript, React, and Office UI Fabric, we embarked on a transformation journey. Our mission was to create a unified Intranet portal and Document Management System to address Arriva’s specific needs.

Transformation Highlights:

1. User-Centric Intranet Portal: We designed a user-centric Intranet portal that offered intuitive navigation, personalized content, and a visually appealing interface. With responsive design, it ensured accessibility across all devices, supporting Arriva’s diverse workforce.
2. Document Centralization: Our solution centralized document storage, making it easy for employees to locate, access, and collaborate on critical files. SharePoint’s robust version control ensured document integrity and security.
3. Customized Workflows: Leveraging InfoPath Forms and SharePoint Designer, we implemented customized workflows for document approvals, reducing manual processes and enhancing productivity.
4. Seamless Integration: Through the power of SharePoint Online, we seamlessly integrated with Microsoft 365, ensuring smooth collaboration through familiar tools like Outlook, Teams, and OneDrive.
5. Enhanced User Experience: Utilizing CSS, JavaScript, React, and Office UI Fabric, we enhanced the user experience with custom web parts, interactive dashboards, and real-time updates.

Results Achieved:

• Streamlined Communication: The Intranet portal became the go-to source for company news, updates, and announcements, fostering better internal communication.
• Efficient Document Management: Document chaos was replaced with a structured, organized system, reducing the time spent searching for information.
• Enhanced Productivity: Custom workflows and integration with Microsoft 365 tools significantly improved work processes, leading to enhanced productivity and collaboration.
• Mobile Accessibility: The responsive design ensured that employees could access the Intranet and documents from anywhere, further facilitating remote work.
• Positive User Feedback: Employees praised the user-friendly interface, and user adoption rates soared, reflecting the success of the transformation.

Our collaboration with Arriva (UK) showcases the transformative power of SharePoint Online in revolutionizing intranet and document management. We are proud to have empowered Arriva to streamline their operations, foster collaboration, and enhance productivity. If you’re seeking similar results for your organization, SVATI is here to guide you on your journey to SharePoint success.

Background:

Muscat Clearing and Depository (MCD), a leading financial institution in Oman, recognized the need for a robust Internet Portal and an efficient Document Management System (DMS) to streamline operations and enhance collaboration. They entrusted [Your Company Name], a SharePoint specialist, with the task of implementing SharePoint 2013 to achieve these goals.

Challenges:

1. Legacy System Constraints: MCD’s existing systems were outdated and struggled to support their growing business needs.
2. Document Chaos: Critical financial documents were scattered across multiple platforms, hindering document retrieval and compliance.
3. Collaboration Gaps: Inefficient communication and collaboration were impacting productivity and decision-making.
4. User Training: Ensuring smooth user adoption of the new SharePoint system was essential.

Our Approach:

1. Thorough Assessment: We conducted a comprehensive assessment of MCD’s existing systems, processes, and future requirements.
2. Customized Solution: Leveraging Visual Studio, SharePoint 2013, SharePoint Designer, InfoPath Forms, CSS, and JavaScript, we designed a tailored SharePoint solution.
3. Data Migration: We meticulously migrated MCD’s existing data to SharePoint, ensuring data integrity and accessibility.
4. Document Management: We established a robust DMS to centralize documents, simplify retrieval, and enforce compliance.
5. User Training: Our team provided extensive user training and ongoing support to ensure a smooth transition.

Results:

1. Efficiency Gains: SharePoint 2013 transformed MCD’s operations, reducing manual processes, and enabling automation.
2. Enhanced Collaboration: The new Internet Portal improved communication, fostering seamless collaboration among teams.
3. Document Control: The DMS ensured that critical documents were organized, version-controlled, and accessible on demand.
4. User Satisfaction: Users adapted quickly to the new system, thanks to our comprehensive training and user-friendly design.

ROI and Future Outlook:

The successful migration to SharePoint 2013 has not only streamlined MCD’s operations but also resulted in substantial cost savings and increased productivity. The institution is now better positioned to adapt to future challenges and explore new opportunities in the rapidly evolving financial landscape.

Conclusion:

Our partnership with Muscat Clearing and Depository underscores our commitment to delivering innovative SharePoint solutions that drive efficiency and productivity. The seamless migration and implementation of SharePoint 2013 have empowered MCD to focus on its core mission while efficiently managing its documents and fostering collaboration.

At SVATI, we are proud to have played a pivotal role in this transformation, and we look forward to continuing our journey of excellence in SharePoint development and implementation for organizations worldwide.